General

• Are the wallets made of genuine leather?

  Yes, apart from our vegan collection, all our other wallets are made from high-quality Italian genuine leather.

• Can I get replacement screws for the Key Boy?

  Yes! You can find a set of screws for the Key Boy here in the shop on our website: https://www.jaimiejacobswallets.com/products/screws-set-for-key-boy

• How can I sign up for the newsletter?

  To sign up for our newsletter, click on the link below or copy the URL into your browser’s address bar. https://www.jaimiejacobswallets.com/pages/discount Then enter your email address and click on “Subscribe”. By signing up, you’ll not only be the first to receive all our news and offers by em...

• Is it possible to have the financial backing of another football club?

  At present, we only have partnerships with the football clubs listed on this page: https://www.jaimiejacobswallets.com/pages/fan-wallets No other football clubs currently offer wallets for us.

• Is there a replacement for the sternum strap?

  Yes, we offer the complete sternum strap as a spare part on our website. Here’s the link: https://www.jaimiejacobswallets.com/products/sternum-strap

• Is the sternum strap included in the delivery, or where can I find it?

  The chest strap is included with the backpack. It is usually attached to the shoulder straps. However, please also check the small pocket on one of the shoulder straps; this is designed to store the chest strap when it is removed.

• The sternum strap has come loose – what can I do?

  The sternum strap has been deliberately designed so that it can be removed by unthreading it from the drawstrings. Many people prefer not to use a sternum strap. The pocket in the shoulder strap is designed to hold the sternum strap, so you can find it again if you decide to remove it. You can j...

• Where are the wallets made?

  All our wallets are handmade in the EU. We have various production facilities across the EU. These are small factories, some of which produce exclusively for us.

• Will any of the limited edition variants be re-released?

  No! As the name suggests, our limited editions are produced in limited quantities only. Once this batch has sold out, that colour variant will no longer be available.

• Will other trackers, such as those from Samsung, fit in the AirTag compartment?

  No, only Apple AirTags fit perfectly into the designated compartment in our wallets. Of course, we don’t know every model available on the market. However, if they are larger and/or thicker, they won’t fit. Trackers of the same design or slightly smaller ones can certainly be accommodated, but y...