I received a shipping confirmation for my order with engraving, but the tracking information hasn't updated yet.

Thank you for your order and your message.
The processing time for wallets with personalized engraving is typically 2–4 business days (Mon–Fri) in-house.

Of course, we strive to process and ship every order as quickly as possible. We began processing your order and have already created the shipping label on the day of the notification you received. We will now hand the package over to DHL within 1–2 business days.

The tracking information should update shortly after DHL processes the package, but this can sometimes take up to 48 hours after pickup.

If there is no update for more than 3 business days, please contact us again.